Frequently Asked Questions

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What is the Drive Angel system?

Drive Angel is an alerting system/app intended for drivers that quickly and reliably alerts relevant authorities and your designated contacts in the event of a car accident (ambulance; fire brigade; police; towing service, etc.).

The system is designed so that it does not interfere with the driver while driving and in the event of a traffic accident it communicates with the ORYX call center and/or alerts your designated contacts that there was an accident and providing information about the circumstances of the accident.

Some of the information that the Drive Angel sends to relevant authorities (e.g. ambulance) includes GPS location, pre-accident speed, and other driver information like blood type, allergies, etc. By communicating without human intervention, the information arrives at the right place in the shortest possible time, avoiding the “human factor” and any possibility of mistake in the report.

Drive Angel is a three-tier system consisting of a smartphone app, a server application, and a database. The system processes real-time data obtained from sensors built into smartphones and monitors a set of parameters to determine the condition of the vehicle in traffic.

Drive Angel, in combination with other elements of passive car safety, increases the overall level of personal safety in traffic. Having said that, Drive Angel is a safety “supplement” and not a solution to protect against the consequences of a traffic accident.

Like any other road safety improvement system, the Drive Angel app/system has some inherent limitations that we don’t have control of, meaning we cannot guarantee that the system will function reliably at any time and in any possible situation.

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What is an access code?

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Why didn't I get the SMS with the access code?

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If I had replaced my cell phone, can I install the Drive Angel on my new cell phone as well?

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Why does Drive Angel stop working after uninstalling Google service from my phone?

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Why am I not receiving e-mails from the app about my trip?

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Can I install/use Drive Angel on a tablet?

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Why does my Drive Angel monitoring stop after 3 minutes?

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What are the minimum requirements of the phone to install Drive Angel?

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How accurate is the location reporting in the case of an accident?

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How dependent is the system on the presence of cell phone signal and its quality/strength?

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Does the system require data traffic on my mobile?

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How important is cell phone placement inside a car?

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What if my smartphone is destroyed in an accident even though it was on a holder?

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Why does my phone’s battery have to be constantly charged?

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Do I need to manually turn on the app when I start driving?

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Do I always have to set/enable my “personal angels”?

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Can I listen to music while driving?

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Can I talk to my cell phone while driving?

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Will Drive Angel sound alerts if I am driving above certain speed?

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Will Drive Angel sound alerts if drive too long?

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Why do you need my personal and medical information?

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My car broke down! What now?